Integrated Facilities Management (IFM)

Through workspace and facilities management, we ensure the working conditions for your people are safe and healthy for the long run.

We have extensive and consolidated partnerships to create a productive working environment.

integrated facilities management - ifm -working conditions

Managing facilities
(and multiple subcontractors)
can distract you from achieving
financial business goals

When different service companies manage different aspects of the workplace, numerous problems can result in an increase in costs.

  • Overlapping responsibilities and redundancy
  • Unclear channels of communication, slower responses to
    problems and requests
  • Different functions do not align with overall strategic goals
  • Inconsistent quality of service
  • More micromanagement means less time to look at
    the bigger picture

IFM is an approach to consolidate various efforts to effectively manage the facilities.

Single point of contact.
Seamless communication. Responsive service.

RCR's IFM (Integrated Facilities Management) Model


focus on managing the physical built-environment

  • Operations and Maintenance (MEPF)
  • General Building Maintenance
  • Energy Management
  • Safety Management
  • Compliance Management
  • Warranty Management
  • Project Management
  • Capital Works


focus on managing the well-being of people

  • Cleaning
  • Security
  • Pest Control
  • Landscaping
  • Catering
  • Waste Management
  • Transport

Working together, we deliver more!
Become our partners >>

What if I only need Soft Service?

RCR can directly supply the requested soft services, or we can manage different soft services providers.

Depending on the exact needs and demands, we can expand any form of soft service requirements.

The soft services which RCR can directly provide:

  • Reception and concierge services
  • Postal / delivery rooms

How do you manage Soft
Service providers?

RCR partners with qualified Soft Services providers, at all levels. We aim to offer our clients services that meet the required quality standards within the right budget.

Then, how does RCR manage soft service providers?

We do it through listening, monitoring, analyzing, and continuously improving.

RCR manages the soft service providers at every step of the process.

  • Clients set the requirements (service type, quality standards, the scope of work,…) that they want RCR to manage (those they don’t wish to manage themselves)
  • RCR sources and recommends the most suitable providers fitting with the client’s needs and budgets
  • RCR establishes the performance goals, communication channels, and Standard Operating Procedures (SOP) in collaboration with clients to achieve consistent satisfactory performance

Single point-of-contact
to solve your facilities problems

We optimize workflows across equipment, systems, facilities, and people
to achieve operational efficiencies and cost savings

Solve your problems with us