How do you manage Soft
Service providers?
RCR partners with qualified Soft Services providers, at all levels. We aim to offer our clients services that meet the required quality standards within the right budget.
Then, how does RCR manage soft service providers?
We do it through listening, monitoring, analyzing, and continuously improving.
RCR manages the soft service providers at every step of the process.
- Clients set the requirements (service type, quality standards, the scope of work,…) that they want RCR to manage (those they don’t wish to manage themselves)
- RCR sources and recommends the most suitable providers fitting with the client’s needs and budgets
- RCR establishes the performance goals, communication channels, and Standard Operating Procedures (SOP) in collaboration with clients to achieve consistent satisfactory performance