Facilities Management – From Trend to Reality

Facilities Management

Facilities Management (FM) nowadays plays a critical role in meeting a company’s core business goals. A well-maintained facility creates a safe working environment, reduces energy costs, and makes all business functions run smoothly and efficiently.

In addition, the FM industry not only focuses on maintenance and asset management, but also environmental protection through RCR’s ESG (Environment Sustainability and Governance) program. This can involve saving energy as well as managing waste and recycling to achieve sustainable development goals. Therefore, gaining awareness of the importance of facility management can add value to the well being of the organization as well as to society.

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Key Takeaways

    1. What are the emerging trends in facilities management?
    2. Why do you need an expert responsible for Facilities Management?

Facilities Management is the maintenance and operations of buildings and equipment. In other words, the term refers to the daily operation necessary to manage the functionality, safety, and sustainability of a business’s property. Obviously, properly managed facilities will bring more opportunities allowing the business to achieve its primary goal.

Four Main Functions of FM:

  • Supporting people
  • Establishing processes
  • Facilities upkeep and improvement
  • Technology integration

There are two types of facilities management: Hard FM and Soft FM.

Hard FM

All services relating to the building fabric




Firefighting systems

HVAC systems

Soft FM

All services normally used by employees and clients




Pest control


Emerging trends in Facilities Management

Combined with the constant demand for cost and energy efficiency, facilities management nowadays focuses more on investing in long-term solutions. Therefore, facilities management leaders should track emerging trends in FM to establish a regular strategy review process and hone their vision.

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Centralization of Information

Use appropriate management software and maintenance system to store, plan and monitor your team’s information, tasks and performance.

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Sustainability and energy efficiency

Energy efficiency helps businesses lower greenhouse gas emissions and pollutants. This leads to reducing energy costs, increasing an asset’s life cycle, and reaching external and internal sustainability goals. RCR has partners through Asia that specialize within certain industries that can assist our clients needs in all FM requirements.

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Outsourcing FM companies

Use a professional FM service provider to take responsibility for all the work related to facilities management.

Facilities Management
Building information modelling

Incorporate all the information about the building – blueprints, schematics, areas, and used materials to access information and detect the problem faster.


The operation and safety standards for equipment and building structures are constantly changing. Therefore, determining which assets need to be replaced or innovated first by conducting a risk assessment.

Why you need an expert for Facilities Management

When it comes to facilities, it is one of the most essential elements of a company’s assets and expenses. To minimize costs and maximize productivity, organizations nowadays tend to hire facilities management professionals. By this way, businesses can have more time to concentrate on their core business without being distracted by non-core activities.

Facilities Management
1. Expense Management

By outsourcing facilities management, the company can save a considerable amount of time and effort to manage large assets like facilities. Therefore, you can achieve your business goals by maximizing value and minimizing costs when facilities are well-managed.

2. Centralized Processes and Systems Management

In addition to managing and maintaining your property, a facility management professional provides valuable strategic direction and operational guidance. Facility managers add tremendous value to your core business by constantly updating documentation and keeping records.

3. Customize Your Facilities Management Operation

A facility management specialist works with a team of professionals to ensure maximum utilization of your assets. While facility managers follow some standard protocols and practices, they often design custom operational plans to meet the unique needs of your business.

4. Use of Technology to Manage Facilities

Outsourced FM company uses the most suitable technology to analyze data which helps to increase energy cost savings. At the same time, providing instant access to facility details, operating details, and emergency procedures to maintain safe and comfortable spaces for employees.

Outsourcing Versus In-House Facilities Management

Investing in facilities management (fm) nowadays plays an essential role in supporting businesses to achieve their primary objectives. The concept of outsourcing fm services is still fairly new in Vietnam. To decide whether to outsource or keep the management of your assets in-house, business owners need to understand the difference between the two of them.

Facilities Management

Smart Facilities Management

In recent years, there is an important concern from building owners to invest in smart buildings or facilities that are satisfied with a variety of customers’ experiences. When it comes to smart FM, it refers to a better technology solution that can drive positive change in effective asset management.

1. What is Smart FM

Smart Facilities Management involves enhancing the management of a building’s facilities by integrating technologies, people, and processes. To be more specific, it is about doing better with technology to reduce costs and increase productivity and quality of life.

2. Process of Smart FM
Step 1

Set business objectives

Step 2

Map out smart FM solution as enablers

Step 3

Adopt suitable implementation model

Step 4

Review procurement contract

Step 5

Track outcomes and review for continuous improvement

The difference between Facility Management and Property Management

When it comes to improving and maintaining property standards, the terms ” Facilities Management” and “Property Management” seem to have a lot in common and are interchangeable. However, there are some different points that you should be aware of to distinguish these 2 terms, and if you want to get on the right career path.

Facilities Management

With the increasing number of residential and commercial buildings, the demand for facilities management has also grown rapidly. Besides that, the evolution of technology has paved a way for the FM industry to move toward a sustainable future. Specifically, by making use of the technology to achieve sustainability, businesses can contribute to reducing environmental, social, and economic impacts.

However, there are still many challenges that the FM industry is now facing to keep the business operations running smoothly. Therefore, it is important to have a deep insight into Facilities Management to know what it is, why it’s necessary, and how it’s done.

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